Shop Deltana - Returns
No Cancellations Or Modifications Will Be Allowed After 24 Hours Of Order Placement.Return Policy:
You have 20 days to return any item or items in their original unopened package from the date of receipt. You will be credited the full amount minus any shipping
charges and restocking fees. Any special orders may not be returned for any reason.
We make every effort to pack and ship our products carefully and we expect the same consideration. All products that are returned need to be packaged in a similar fashion as when received to ensure damage does not occur, no credit will be issued unless products are received in good re-sellable condition.
No Unauthorized Returns Will Be Accepted. Please Contact Us Prior To Returning Any Items.
Individual Manufacturers Restocking Fees:
Please note all vendors with a (*) will waive restocking fees if a subsequent order is placed of Equal or Greater value within their product line or collections.
| Abstract Designs |  NO RE-STOCKING FEE |
||
| Alno | NO RE-STOCKING FEE |
LB Brass | NO RE-STOCKING FEE |
| Amerock | NO RE-STOCKING FEE |
Lew's Hardware | NO RE-STOCKING FEE |
| Anne at Home | NO RE-STOCKING FEE |
Liberty Hardware | NO RE-STOCKING FEE |
| Arthur Harris | 25% | Linnea Hardware | NO RE-STOCKING FEE |
| Artisan Knobs | NO RE-STOCKING FEE |
Lite Source | 25% |
| Atlas Homewares | NO RE-STOCKING FEE |
LW Designs | NO RE-STOCKING FEE |
| Baldwin Door, Cabinet and Bath Hardware | 25% | Martin Pierce Hardware | 25% Only items marked Quick Ship are Returnable |
| * Becker Beschlaege | 25% | Maxim Lighting | NO RE-STOCKING FEE *All overstock items & items under $45 are Non-Returnable |
| Big Sky Hardware | 25% | Michigan Naturals | NO RE-STOCKING FEE |
| CAL Crystal | NO RE-STOCKING FEE |
Modern Objects | NO RE-STOCKING FEE |
| Canarm Lighting | 25% | Mood Australia | Non-Returnable |
| Carpe Diem | NO RE-STOCKING FEE |
Nostalgic Warehouse | 25% |
| Cascadia Hardware | NO RE-STOCKING FEE |
Novelty Hardware | 25% |
| Classic Brass | NO RE-STOCKING FEE |
Old World Classic Hardware | NO RE-STOCKING FEE |
| Colonial Bronze | 25% | Omnia Hardware | NO RE-STOCKING FEE* *Offer Does Not Include Door Hardware. |
| Copia Bronze | 25% | Pamar Hardware | Non-Returnable |
| Craftmade Lighting | 25% | * PLC Lighting | 25% |
| Creative Accents | 25% Credit issued for unopened items only. All items marked Final Sale are Non-Returnable |
Richelieu Hardware | NO RE-STOCKING FEE |
| Deltana | NO RE-STOCKING FEE |
RK International | NO RE-STOCKING FEE |
| Designer's Fountain | 25% | Rusticware Hardware | NO RE-STOCKING FEE |
| Du Verre | NO RE-STOCKING FEE |
Schaub and Company | NO RE-STOCKING FEE |
| Earth To Peter | NO RE-STOCKING FEE |
Schlage Door Hardware | 25% |
| Edgar Berebi | Non-Returnable | Schwinn Hardware | NO RE-STOCKING FEE |
| Emenee Hardware | 25% The Faberge collection is Non-Returnable |
Sierra Lifestyles | 25% |
| ET2 Lighting | NO RE-STOCKING FEE *All overstock items & items under $45 are Non-Returnable |
Sietto Glass Hardware | NO RE-STOCKING FEE |
| Fusion | NO RE-STOCKING FEE* *Offer Does Not Include Made to Order Door Hardware. |
Siro Designs | NO RE-STOCKING FEE |
| Gado Gado Hardware | 25% | SMEDBO | 25% |
| Giusti | NO RE-STOCKING FEE |
Soko Studios | Non-Returnable |
| *Grace White Glass Hardware | NO RE-STOCKING FEE* *Offer Does Not Include "Flame Worked" or "Hot" items. |
Symphony Designs | NO RE-STOCKING FEE |
| Grandeur | 25% | Taamba Hardware | 25% |
| Gruppo Romi | NO RE-STOCKING FEE |
Top Knobs | NO RE-STOCKING FEE |
| Hafele | NO RE-STOCKING FEE |
Topex | NO RE-STOCKING FEE |
| Hamilton Sinkler | 25% | Trans Globe Lighting | NO RE-STOCKING FEE |
| Hardware Resources | NO RE-STOCKING FEE |
Triarch International Lighting | 25% |
| Hawk Hill | Non-Returnable | Vicenza | Non-Returnable |
| Hickory Hardware | NO RE-STOCKING FEE |
Weslock Door Hardware | 25% |
| Home Adorned | NO RE-STOCKING FEE |
Wild Western Hardware | NO RE-STOCKING FEE |
| Hot Knobs | 25% | Windborne Studios Glass Hardware | NO RE-STOCKING FEE |
| House of Knobs | NO RE-STOCKING FEE |
Defective or Damaged Hardware:
If a product is defective or damaged you must notify us within 3 business days, we will ship another at our own expense upon return of the defective item's. Prior to shipping back any product we
must be contacted either by E-mail or phone at 718-721-8955 to obtain a Return Goods Authorization Number, RGA Number.
Please do not ship anything back with out prior authorization. All returns must have an RGA Number clearly marked on the package. No credit will be issued with out this number.
Warranties:
All warranties or guarantees are limited to those offered by the manufacturer. Most of the Items we sell come with Lifetime warrantees please consult with us about warrantee policies of individual
products.
For further Information please call us at 718-721-8955 or E-mail us.